HAEVEN Terms of Service

Last updated: 2026-08-25

HAEVEN is operated by RMC FAMILY ENTERPRISES LLC. By creating or using an account, you agree to these terms.

1. Eligibility

You must be at least 13 years old. If local law requires consent at a higher age, a parent or guardian must provide that consent.

2. Acceptable use

You agree not to harass, threaten, dox, exploit, impersonate, spam, distribute unlawful content, encourage self-harm, incite violence, evade safety controls, or scrape/reverse-engineer the service without authorization. HAEVEN may remove content or restrict accounts that violate these rules.

3. Your content

You retain ownership of content you create. You grant HAEVEN a worldwide, non-exclusive license to host, process, display, and distribute that content only as needed to operate, secure, and improve the service. You are responsible for having the rights needed to share your content.

4. AI and recommendations

Moderation, recommendations, summaries, and Companion outputs may be generated with automated systems and can be incomplete or incorrect. Review AI output before using it. HAEVEN does not provide medical, legal, or financial advice.

5. Purchases and creator offerings

• Prices, billing periods, renewal terms, and available purchase channels are shown before purchase.

• Digital subscriptions purchased on iOS or Android are handled through the applicable Apple App Store or Google Play channel. Eligible web purchases may be processed by Stripe.

• Cancellation, refunds, and renewal management follow the rules of the purchase channel and applicable law.

• Creator offerings are provided by their listed creators. HAEVEN may restrict or remove misleading, unsafe, or policy-conflicting offerings.

• A client-side success message never creates an entitlement; access requires server-side provider verification.

6. Account controls and termination

You may export or permanently delete your account from Settings. HAEVEN may restrict or terminate accounts that violate these terms or create material safety, security, or legal risk. Necessary transaction and safety evidence may be retained without the deleted account identity as described in the Privacy Policy.

7. Service availability

HAEVEN is provided on an "as available" basis. Features may change, be suspended, or remain in limited rollout. To the extent permitted by law, HAEVEN is not liable for indirect or consequential damages.

8. Changes

We may update these terms. Material changes will be presented through an appropriate service or contact channel before they take effect where required.

9. Contact

support@haeven.world